Australia Post

Position: Head of Product
Company Size: 10001+ employees
Industry: Postal Service
Location: Australia & New Zealand

The Australia Post Digital Mailbox is a new online personal management product that enables customers to receive communications, pay bills and store important documents online.

Assignment

Following a brief with the General Manager, MitchelLake was appointed to define and deliver a global search for APDM.

Extensive research was used to consult APDM on the global talent available for a role that would define the customer and consumer experience for its digital mailbox. A B2C and B2B product. The research was conducted across the globe with the best customer and consumer product leads identified in Europe.

Result

  • Appointment of Head of Product & Marketing Operations, APDM
  • Time to Fill: 10 weeks

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