Capita: Ma Activity
Two councils are exiting a 10-year outsourcing deal with Capita to bring IT operations back in-house, indicating a significant loss of contract revenue and service scope
Source: ComputerWeekly
The leadership read
Capita will need to demonstrate retained service quality and innovation to prevent further client defections; clients exiting will need CIOs, IT service managers, and infrastructure teams to rebuild in-house capabilities
Market context: the MitchelLake Talent Market Index reads 108.5 — Hot (+10.8 vs prior month); EMEA signal share is steady (-1.2pts).
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